How to reconnect Instagram Business account

Every now and then, Instagram (and other social media channels) will ask you to reconnect your account with third party services like Flockler. They do that for security and data privacy reasons – they want to make sure that you’re still using the third party service.

At Flockler, we will send you an email if the social media connection expires. When you click the link in our notification email and log in to Flockler, our bot will ask you to re-connect your account. Also, the 'Feeds' tab shows the disconnected sources in red and they have a 'Fix this' button.

Here’s how you can reconnect your Instagram Business account:

Open the 'Feeds' tab and click the [Fix now] button

Meta login window will open up and ask you to log in with your personal FB account.

You can connect any Facebook account as long as you are an admin for at least one Facebook Page with an Instagram Business Account connected. Flockler doesn’t access your personal Facebook account, and none of your personal details or posts will be visible on Flockler.

Then click 'Edit access'

and you will see a list of Pages you manage, and if those Pages are linked to Instagram Business accounts, they’ll be accessible 

The final step is to make sure you have turned on all the permissions Facebook asks you to grant. Some of those permissions are fairly general, but Facebook doesn’t provide a custom flow dedicated to each third-party solution. So please make sure you have enabled all the options in the list.

Still having trouble connecting to your account? Don't hesitate to chat with us through Messenger or contact us via email  team@flockler.com