How to collect customer reviews and testimonials with Flockler

With Flockler, you can gather brand account and hashtag mentions from social media channels, and with an upload form, star ratings, text, and images directly on your website.

Here’s a step-by-step guide on how to gather customer reviews and testimonials on your website:

1. Create a submission form

2. Moderate submissions

3. Embed customer reviews and testimonials on any website and digital service

1. Create a submission form

The first step is to log in to your Flockler account and navigate to the 'Reviews' tab.

There, choose a name for your first form and click the 'Create your first form' button.

Next, you will see a preview of the submission form on the right and a set of options on the left.

Edit and customize the form to match your requirements, and after saving changes, you will receive an embed code.

You can add the code to any website and digital service, and here’s an example of how the form looks:

2. Moderate submissions

Now that you’ve added the form to your website and shared it with your customers, entries will appear in Flockler’s Content tab. In the form settings, you can decide if entries are displayed automatically or stored in Inbox for approval.

Since anyone can submit their entry without logging in, we recommend storing them in Inbox first.

From the 'Content' tab and Inbox, click the 'Publish' link to show any of the entries.

3. Embed customer reviews and testimonials on any website and digital service

The final step is to embed your chosen reviews and testimonials on any website. Go to the 'Display' tab and click the 'Create a new layout' button.

Next, you can choose from four layout options, and you can customize the look & feel of them to match your website design.

After choosing the layout, you will get an embed code that your developers can add to any website or digital service.

Here’s an example of a carousel with the latest reviews and testimonials:

If you need help, do not hesitate to send us a message via live chat on our website.